FAQs

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Browse Products: Explore our product catalog and select the items you wish to purchase.

Add to Cart: Click on the desired product, choose quantity, and click "Add to Cart."

Review Cart: View your selected items in the cart, make any necessary adjustments, and proceed to checkout.

Provide Information: Enter shipping details, contact information, and any required details during the checkout process.

Payment: Choose a payment method and provide necessary payment information to complete your order.

Confirmation: Review your order details, confirm, and place the order.

Order Confirmation: Receive a confirmation email with your order details and tracking information if applicable.

Act Quickly: Contact our customer service team as soon as possible after placing your order.

Provide Details: Clearly state your order number and the specific changes or cancellation request.

Customer Service Contact: Reach out to our customer service through the provided channels (email, phone, or online chat).

Wait for Confirmation: Await confirmation from our team regarding the status of your request. Note that orders are processed quickly, so prompt communication is essential.

Refund or Modification: Depending on the order status, we will either process a refund for canceled orders or make the necessary modifications as per your request.

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Check Eligibility: Ensure your item meets the return eligibility criteria outlined in our terms and conditions.

Contact Customer Service: Reach out to our customer service team to initiate the return process. Provide order details and reason for return.

Receive Instructions: Follow the instructions provided by our customer service team for returning the product, including packaging guidelines and return address.

Ship the Product: Pack the item securely, include necessary documentation, and ship it to the specified address within the stipulated timeframe.

Wait for Processing: Once received, we will process the return and initiate any applicable refunds or exchanges.